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Frequently asked questions (FAQ)
What payment methods do you accept?
We accept card payments with Visa, MasterCard and American Express. You can also choose to pay with PayPal.
When selecting PayPal as payment option at checkout, you will be directed to the PayPal site to 'Log in' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to the Marieke van Asch Shop.
What countries do you ship to?
We ship Worldwide!
Once I order something - what happens next?
You will receive an order confirmation per email as soon as you have placed your order. Your order will be processed and dispatched within 3 business days.
When will my order be processed?
Your order will be processed and dispatched within 3 business days.
When can I expect my order?
All orders should arrive within 1 week of the order being dispatched. Please allow some extra time for delivery on international orders as delivery time to some countries may vary.
What is your return policy?
If the item received is defective in any way, simply email us a picture of the item (and the defect) within 14 days of purchase at and we will arrange to have a replacement sent to you!